Warranty Info

If stated, your purchase of any Kind Pen includes a lifetime warranty on all its parts. Yes, you read it right! We are confident that The Kind Pen is the only vaporizer you’ll ever need. If ever any part becomes defective we will replace it only for the cost of shipping and handling.

Each pen is hand tested in our US warehouse before shipping to ensure quality.

We want our customers to be fully satisfied with their purchases. If it ever fails to do its job, then we’ll replace it. It’s that simple.

-Warranty claims for the TruVá please skip this section and click here.
-Warranty claims for the TruVá Mini+ please skip this section and click here.
-Warranty claims for the Status please skip this section and click here.
-Warranty claims for the Orion please skip this section and click here.
-Warranty claims for the CBDiscreet please skip this section and click here.
-Warranty claims for the Essential please skip this section and click here.
Dream, v2, Bullet, v2.w please continue below.

You MUST have an account before completing the form below, click here to setup an account.
– Then complete the form below.
– There is no need to return the defective part.
– Once warranty is activated on your account visit the “redeem” link and you will be able to order your defective part FREE OF CHARGE, Just pay shipping and handling.

This lifetime warranty applies to customers within the United States Of America only, please check back soon if you are outside of the USA.

Please allow 24 hours for your warranty to be activated.
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