FAQ
Q: How long should I charge my device for?
A: We recommend charging your device for 2 hours initially. Be sure to take the plastic wrapper off of your battery before charging your device.
Q: How do I turn my device on?
A: Click the button on your device 3 times to turn it on. Your device should start to heat up immediately. We recommend testing your battery to make sure it heats properly before loading it with any substances, as we do not take returns or exchanges on used products.
Q: What types of nails come with my device?
A: Your device comes with a titanium and a ceramic nail. The titanium nail does get a bit warmer, but some people prefer ceramic because of taste reasons.
Q: How do I clean the glass bubbler portion of my device?
A: We recommend soaking your bubbler after every few uses with warm sudsy water for 420 cleaner. We also recommend trying to scrub the inside to your best ability with a long thin brush to prevent build up.
Q: Is my device compatible with other attachments besides the glass bubbler?
A: We do not have any attachments besides the glass bubbler at this time, but you can use your main part of the device with after market attachments that are the same fitting size.
Q: How much product can my nail hold?
A: We recommend a pea size amount of product to start. If you overload your nail it will create cleaning issues.
Q: Should I heat my device before putting wax on it?
A: You can attempt to test your device before product is on it, but we recommend REMOVING the nails before doing so in order to prevent them from cracking or breaking due to nothing being on them to conduct the heat.
Q: What would cause my nails to crack or shatter? And how can I prevent it?
A: Consistent use is one thing that may cause your nails to crack or shatter, over the course of time, but the biggest reason why nails break is because there is no product on them to conduct the heat on the nail. If you do not have any or enough product on the nails, especially the quartz nail, the heat will cause the nail to crack or pop.
Q: How long should I charge my device for?
A: We recommend charging your device for 2 hours initially. Be sure to take the plastic wrapper off of your battery before charging your device.
A: We recommend charging your device for 2 hours initially. Be sure to take the plastic wrapper off of your battery before charging your device.
Q: How do I turn my device on?
A: Click the button on your device 3 times to turn it on. Your device should start to heat up immediately. We recommend testing your battery to make sure it heats properly before loading it with any substances, as we do not take returns or exchanges on used products.
A: Click the button on your device 3 times to turn it on. Your device should start to heat up immediately. We recommend testing your battery to make sure it heats properly before loading it with any substances, as we do not take returns or exchanges on used products.
Q: What types of nails come with my device?
A: Your device comes with a titanium and a ceramic nail. The titanium nail does get a bit warmer, but some people prefer ceramic because of taste reasons.
A: Your device comes with a titanium and a ceramic nail. The titanium nail does get a bit warmer, but some people prefer ceramic because of taste reasons.
Q: How do I clean the glass bubbler portion of my device?
A: We recommend soaking your bubbler after every few uses with warm sudsy water for 420 cleaner. We also recommend trying to scrub the inside to your best ability with a long thin brush to prevent build up.
A: We recommend soaking your bubbler after every few uses with warm sudsy water for 420 cleaner. We also recommend trying to scrub the inside to your best ability with a long thin brush to prevent build up.
Q: Is my device compatible with other attachments besides the glass bubbler?
A: We do not have any attachments besides the glass bubbler at this time, but you can use your main part of the device with after market attachments that are the same fitting size.
A: We do not have any attachments besides the glass bubbler at this time, but you can use your main part of the device with after market attachments that are the same fitting size.
Q: How much product can my nail hold?
A: We recommend a pea size amount of product to start. If you overload your nail it will create cleaning issues.
A: We recommend a pea size amount of product to start. If you overload your nail it will create cleaning issues.
Q: Should I heat my device before putting wax on it?
A: You can attempt to test your device before product is on it, but we recommend REMOVING the nails before doing so in order to prevent them from cracking or breaking due to nothing being on them to conduct the heat.
A: You can attempt to test your device before product is on it, but we recommend REMOVING the nails before doing so in order to prevent them from cracking or breaking due to nothing being on them to conduct the heat.
Q: What would cause my nails to crack or shatter? And how can I prevent it?
A: Consistent use is one thing that may cause your nails to crack or shatter, over the course of time, but the biggest reason why nails break is because there is no product on them to conduct the heat on the nail. If you do not have any or enough product on the nails, especially the quartz nail, the heat will cause the nail to crack or pop.
A: Consistent use is one thing that may cause your nails to crack or shatter, over the course of time, but the biggest reason why nails break is because there is no product on them to conduct the heat on the nail. If you do not have any or enough product on the nails, especially the quartz nail, the heat will cause the nail to crack or pop.