FAQ
Q: Is my device covered under warranty?
A: No, the Twist is not covered under warranty, but you are able to redeem rewards points when scanning the scratch off Neurotag on your box.
Q: How do I change the voltage on my Twist?
A: Simply turn the dial on the bottom of your device so that the voltage you require lines up with the red line on the battery. The thicker the consistency of your oil, the higher voltage you will want to use. Typically products with higher MG quantity are thicker, and need a higher voltage setting.
Q: How do I turn my device on?
A: Click the button of your device 5 times to turn on, select your desired voltage, and hold the button of your device down to use it.
Q: What should I do if the button on my device gets stuck?
A: Try to rapidly click the button to get it to pop back out. If this does not work, and it is within 30 days of purchase, contact us at [email protected] so we can replace your device
Q: What type of cartridges can I use with this device?
A: The Twist voltage goes up to 4.0, so you can use it with very thick oils, your cartridge just has to be 510 threaded or in other words a 510 thread battery in order to be compatible with this battery.
Q: Is my device covered under warranty?
A: No, the Twist is not covered under warranty, but you are able to redeem rewards points when scanning the scratch off Neurotag on your box.
A: No, the Twist is not covered under warranty, but you are able to redeem rewards points when scanning the scratch off Neurotag on your box.
Q: How do I change the voltage on my Twist?
A: Simply turn the dial on the bottom of your device so that the voltage you require lines up with the red line on the battery. The thicker the consistency of your oil, the higher voltage you will want to use. Typically products with higher MG quantity are thicker, and need a higher voltage setting.
A: Simply turn the dial on the bottom of your device so that the voltage you require lines up with the red line on the battery. The thicker the consistency of your oil, the higher voltage you will want to use. Typically products with higher MG quantity are thicker, and need a higher voltage setting.
Q: How do I turn my device on?
A: Click the button of your device 5 times to turn on, select your desired voltage, and hold the button of your device down to use it.
A: Click the button of your device 5 times to turn on, select your desired voltage, and hold the button of your device down to use it.
Q: What should I do if the button on my device gets stuck?
A: Try to rapidly click the button to get it to pop back out. If this does not work, and it is within 30 days of purchase, contact us at [email protected] so we can replace your device
A: Try to rapidly click the button to get it to pop back out. If this does not work, and it is within 30 days of purchase, contact us at [email protected] so we can replace your device
Q: What type of cartridges can I use with this device?
A: The Twist voltage goes up to 4.0, so you can use it with very thick oils, your cartridge just has to be 510 threaded or in other words a 510 thread battery in order to be compatible with this battery.
A: The Twist voltage goes up to 4.0, so you can use it with very thick oils, your cartridge just has to be 510 threaded or in other words a 510 thread battery in order to be compatible with this battery.