FAQ


A: Unfortunately this product is NOT covered under warranty. Please contact us if you experience issues with the product and we will be more than happy to assist you.


A: Our autodraw batteries do NOT come with a cartridge.


A: Yes, but please DO NOT use this battery with thicker oils. This battery is not powerful enough to support thicker oils.


A: You do not need to press anything to power this device on. This device is an autodraw activated battery. Whenever you want to take a pull you just inhale from the cartridge and the battery will automatically power on and back off when you finish inhaling


A: When attempting the use your battery, the light will flash red 3x immediately upon inhaling. That will indicate that you need to charge your device. As the battery gets low the strength will noticeably start to decrease when attempting to use.


A: When charging your device the battery will flash red to indicate that it is connected to the charger. After it flashes there will no longer be light on the battery, the light on the USB will stay red until the unit is charged. Once the unit is charged the light on the USB will turn green. Please DO NOT charge your device for more than 60 mins.